The strategic objective of Risk Analysis Consultants, s.r.o. (the Company), in accordance with the vision and mission of the Company, is to continuously satisfy the needs of customers, taking into account the requirements arising from the specifics of each individual customer. Our services are based on the high level of knowledge and experience of the Company’s consultants and maintaining them at a world-class level. The aim is to continuously improve the efficiency and quality of our consulting services, whether provided in the form of projects or partnership support, and to improve our ability to respond promptly to market developments and changing environments. In the course of conducting all of the Company’s activities, whether in relation to clients, partners or the Company’s business processes, the objective is to manage risk and exploit opportunities of the Company’s important assets and interests. To meet these objectives, the Company has in place and continues to plan, maintain and control an Integrated Management System (IMS) covering the areas of quality management and information security.
Scope of validity
This Integrated Management System Policy applies to the Company’s principal business activities and services, other than those related to the Company’s appraisal activities, which are governed by other Company bylaws, and other than those involving the processing of information covered by the Classified Information Act, which are protected in accordance with related laws, ordinances, regulations and the Company’s security documentation approved by the responsible governmental authority.
Quality management system policy
In order to meet the Company’s stated quality assurance commitments, the Company has a risk management system in place to help identify appropriate measures to ensure that client expectations are met when using the Company’s services and solutions. We consider the satisfaction and loyalty of our clients as the basis for the successful development of our business, therefore we provide services and solutions that help to meet their needs. We foster an atmosphere of open communication and fully utilize and develop the creative potential of our employees, which enables us to achieve a high quality of our services and solutions. By managing and monitoring the Company’s key processes, we ensure that our services and solutions maintain the consistently high quality that our clients expect. In particular, we focus our efforts where we can influence the quality of our services and solutions, preventing inefficient cost increases and loss of customer satisfaction. We actively seek out opportunities for continuous improvement, take advantage of them flexibly and quickly, and translate changes into our services and solutions to increase their value. By fulfilling the financial aspects of our work, we ensure the efficient operation and prospects of the Company and thus the developmental and social needs of their employees.
Information security management system policy
Our main objectives include ensuring information security through reasonable and appropriate measures that protect information assets, both ours and those entrusted to us, in a manner that provides customers and partners with an appropriate level of assurance. We aim to manage information security within an integrated management system, to provide quality services and solutions in a secure manner. This objective is met by building, implementing, operating, controlling, maintaining and continuously improving a documented information security management system in the context of the Company’s processes, risks and business environment. Based on the identification of third party requirements, relevant legislation, company risks and the current security situation, we define the necessary security measures and opportunities for continuous improvement. We build security on the high level of security awareness of the company’s employees, not only those whose security awareness stems from their consulting profession. We manage our processes and activities in such a way as to ensure the continuity of the company’s activities and compliance with the legislation of the Czech Republic and the European Union and with the contractual requirements of our customers and partners.
Prague, 22nd November 2022
Ing. Michal Zipaj, MBA